Ways to contact us

We’re open from 8.30 am – 5.30 pm Monday to Friday. Contact us in the way that suits you best.

Phone: 01782 744533

Media enquires: 07507 841368

Email: info@archnorthstaffs.org.uk

Write or visit: 308 London Road, Stoke-on-Trent, ST4 5AB

We record all phone calls for training purposes to help us provide the best customer service we can.

Arch domestic abuse helpline
01782 205500
(10.00am – 3.00pm, Monday to Friday)

Arch domestic abuse enquiry line
01782 222421
(8.30am – 5.30pm, Monday to Friday)

National 24 hour domestic violence helpline
0808 2000 247

Contact forms

General enquiry form
Comments and complaints form

Need help finding us?

London Road is on bus routes 21 and 21A. Contact First Group on 0870 850 0868 for timetable and route enquiries, or visit their website at www.firstgroup.com
308 London Road is a 5 minute walk from Stoke town centre.
The nearest train station is Stoke on Trent.

308 London Road is a 5-10 minute taxi ride or 20 minute walk away.

Walking from the station:

  • Exit the station’s main entrance and turn right.
  • At the traffic lights, turn right and walk under the bridge.
  • At the next traffic lights in front of the Civic Centre, turn left.
  • Follow the bend to the right. At the crossing with the Post Office in front of you, turn right so that you walk in front of the Post Office.
  • Take the third left into Campbell Place. Keep walking for about five minutes, past Sainsbury’s, Lidl and Hertz Rent a Car.
  • You will come to 308 London Road on your left, opposite Chamberlain Avenue.
There is a cycle store on the car park at the front of the office.