Refugee Advice and Floating Support Service

Following a positive decision by the Home Office to a claim for asylum in this country, our Refugee Service helps refugees to integrate positively into the community.

The Refugee Service began in 2002, and has so far provided advice and support for over 1,000 refugees.

As most people know, refugees are ordinary people who, because of persecution, war, torture, political and social instability, have had to flee their countries. They are now displaced people and want desperately to settle down and make a positive contribution to this country.

The project:

  • Provides refugees with information regarding the various kinds of accommodation in this area.
  • Gives practical help in setting up home, such as sourcing furniture and sorting out utilities.
  • Provides support for up to 12 months or longer to enable refugees to successfully keep their tenancies.
  • Enables services users to integrate into the community and live independently.
  • Signposts refugees to other services, such as education, employment, recreational and cultural activities.



Here are a few comments which refugees have made about themselves and how Arch helped them.

“I am in England; I am free, I am free!”

“Arch has provided a valuable service to me, being young and a single parent. The help I have received has been above and beyond excellent.”

“Iran-Iraq war…yesterday’s nightmare. My youth was lost in the savagery and waste of war. Damaged…but not destroyed. Thanks to Britain a new birth, fresh hope. I can dream again.”

“I miss my family at home. I always cry at night. I do not know if they are still alive. I feel safe here.”

“I miss my mother. We want peace in our country. I love England.”

“I miss my home. I came to England for peace. I was in danger in my own country.”

“The service I have received was very valuable as I was homeless and a place was found very quickly for me, and the support after moving in has been excellent.”


Links

Information

Arch (North Staffs) Ltd | Registered in England & Wales | Registered Number: 0235 7520
Registered Office: Canalside, Pelham Street, Hanley, Stoke-on-Trent, Staffordshire, ST1 3LL.