Domestic Violence Community Services Volunteer

Volunteer Role Description

Volunteer Role: Domestic Violence Community Services Volunteer

Department: Domestic Violence Services

Responsible to: DV Manager/Education & Community Co-ordinator

Time Commitment: Minimum 3 hours per week

Main purpose of voluntary role:

The community team provides outreach sessions at community venues whereby women can access face to face support. The community team also delivers the Freedom Programme; a 12 week education programme for victim/survivors of domestic violence

Tasks Description:

The volunteer will assist in the delivery of the Freedom Programme at community venues across Stoke and Newcastle
To provide face to face support at community outreach sessions at various locations
To be involved in the publicity and marketing of domestic violence services by attending networking events as required
Prepare and maintain paper resource stock
Collate data for evaluation purposes
Complete Freedom programme evaluation forms
Complete OCN monitoring and evaluation forms
Complete actions required from community outreach sessions
Ensure case notes are completed
Acknowledge and adhere to community team policies and procedures

Volunteers are reminded to:

1. Adhere to the principles of confidentiality, for example do not discuss your customers details out in the public domain including your home environment.

2. Adhere to the principles of equal opportunities. Arch recognises the fundamental importance of equal opportunities both as an employer and in its role within the wider community. The organisation is committed to eliminating discrimination and encouraging diversity amongst its workforce.

3. Adhere to clear boundaries, for example to not give out your telephone number, do not give or receive any gifts however small or second hand they may be, and never led, give or accept any money.

Conditions of Role:

The agreement between Arch and the volunteer is not intended to be a legally binding contract between the parties and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or in the future.

Person Specification

Volunteer Role: Domestic Violence Community Services Assistant Department: Domestic Violence Services

Criteria/Categories

Essential

Desirable

Experience/Special Knowledge/Skills

An interest in volunteering within a busy office environment.

The ability to volunteer as part of a team of people from different backgrounds.

An understanding of, and commitment to, confidentiality.

Basic Computer Skills.

Personal Qualities/Attributes

A polite and courteous manner.

Reliability and the ability to meet agreed deadlines.

A commitment to the organisations vision, values and mission.

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