Community Learning Administration Support Assistant

Volunteer Role Description

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Volunteer Role:

Admin Support

Department: Community Learning

Responsible to: Community Learning Administrator

Time Commitment: Minimum 4 hours per week

Main purpose of voluntary role:

To carry out general administrative duties such as photocopying, printing, and data input.

Tasks Description:

Ensure that there is a consistent stock of Community Learning documentation at all times.
Log data onto the Arch database such as referrals and equal opportunities information.
Closing customer files when they have left the service.
Re-open customer files where they are returning to the service.
Produce posters for advertising Community Learning events, as and when required.
Any other tasks that are deemed appropriate.

Volunteers are reminded to:

1. Adhere to the principles of confidentiality, for example do not discuss your customers details out in the public domain including your home environment.

2. Adhere to the principles of equal opportunities. Arch recognises the fundamental importance of equal opportunities both as an employer and in its role within the wider community. The organisation is committed to eliminating discrimination and encouraging diversity amongst its workforce.

3. Adhere to clear boundaries, for example to not give out your telephone number, do not give or receive any gifts however small or second hand they may be, and never led, give or accept any money.

Conditions of Role:

The agreement between Arch and the volunteer is not intended to be a legally binding contract between the parties and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or in the future.

Prospective volunteer for Arch will receive relevant training pertaining to their area of work, followed by an induction period of one full day.

Your main base of work will be in Hanley, Stoke on Trent, and/or at local satellite sites. There may also be occasions where visits to relevant agencies or events are necessary.